Maintenance One years basic maintenance is included with your Virtual Crayon website. Problem Resolution Monthly local backups of the site will be taken Monthly Search Engine submissions will be carried out Monthly Access logs will be provided by e-mail Minor changes will be carried out up to four times * More comprehensive Maintenace packages are available on the Virtual Crayon website. * No overall design changes, text changes up to 400 words, graphics changes where the overall layout is not affected, e-mail address changes.